<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by back seat:
I recently had 2 issues in PHL, but the funny one (what else can you call it), was to be given a Ford Tarus with a Sun Roof and being told that it was an UPGRADE.?</font>
Don't feel too bad.
I booked a Premium at BUF and received a YF Taurus SES (with leather and a sunroof).
Since I had a lot of driving, the Taurus actually worked better (saved a mint in fuel vs. the V8 in the Premium) so I didn't complain.
A "Y" car is just a nicer car within a class and is not a true "upgrade" per status/cert purposes. Usually there is an extra charge for these cars (I paid $15 to get a YC Nissan Altima), but sometimes you get them for free (I often score a YG Avalon XLS at SEA when booking premium).