Originally Posted by Denvercccc

Still no credit after last night's audit.

I will see what the customer service email response is and then contact CS by phone tonight if there is none. They are open until 8 pm CT.

It was a Residence Inn.

I could deny the charge on my CC but that makes it my responsibility and allows them to try and slip through charges. I feel that is an insidious change in point of view for these type of situations. Their job is not to charge as much or as many times as they can and see what I'll pay. Their job is to be honest and process the transactions correctly and timely. I resent the fact that I have to watch so closely to make sure they can do their job.