Some of the OnePass "changes" include:

- elimination of the 20,000 Off Peak reward level
- allowing people the chance to upgrade from discount fares on overseas flights using miles for a non-refundable service fee of USD$400 one way

From the tone of the messages on the CO board, these changes have insulted many of their elite members.

US Airways on the other hand, has improved the Dividend Miles program by offering:

- new confirmable upgrade awards on discount tickets to Europe for 20,000 miles one-way
- allowing elite members to upgrade on weekly E-Saver tickets
- reducing the coach class award to the Caribbean by 5,000 miles
- improving the SWU program to make it fairer to those with higher elite status