You did well, b/c they only offered me $100 credit towards the purchase of another ticket....what makes them think I would even want to fly Continental again? I planned my trip to attend a very special occassion in Boston, which was planned months in advance. Only to learn that when I arrivied my luggage had not. My trip was only for a weekend, and I could not afford to go out and purchase clothing b/c I had already done so prior to the trip. Needless to say my trip was a disaster b/c I wasn't able to participate in the very occasion I went to the expense of be there for. In addition I had medications that I had to do without the entire three days. Mind you, it was not my decision to check my bag, but rather it was gate checked along with several others b/c it was determined when boarding that the plane was too small to accommodate everyone who had take-on luggage. I specifically inquired with the woman at my connecting gate about whether my luggage would be transferred to my connecting flight and was told yes. I made calls to Continental Baggage Report from Friday night through Sunday morning and spoke with numerous agents. I was told when I landed that it would be put on another flight and delivered Friday night....it wasn't. Saturday morning, I was told message were sent to Newark by Continental, no response as of 2pm on Saturday. The nightmare just continued on and on. The result, when I called on Sunday morning, I was told my bag had arrived and would be delivered in 1-2 hours, at which point I just told them to forget it b/c I was due to get back on a return flight early afternoon and they may as well just send the bag back to Raleigh. Well, needless to say, I arrived back in N.C. and home before my bag did. I finally received it at around 7pm Sunday evening. The worst experience traveling I've ever had in my life, and a major disappointment that I was unable to do what I had come for to begin with.