Suspended
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
The transition to 2011 benefits was sloppy.
The platinum desk clerks often doesn't have a clue about current and updated benefits of FPC. While it may be a glitch on the website, the FPC Platinum package members receive should govern. I must admit, it would have been nice for myself to receive that benefit. The extra miles are nominal, but it all adds up.