FlyerTalk Forums - View Single Post - Let’s talk about ‘fake cheese’ and stuff…
Old May 5, 2011 | 10:03 am
  #419  
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Originally Posted by james318
Fake cheese warning @ DTW today. They are out of real cheese and have refrigerated fake cheese.

Also, the main A club is out of crackers. I can report the north club does have them.
The fake cheese will be around for a while at DTW... allegedly due to an error in ordering.

Main club was still out of crackers on 5/2... and the north club still had them.

This is a regular feature of "customer service" at the DTW clubs. One club may be out of an item, but no one has the customer focus to go to another club in the terminal to obtain the missing item. I have seen this a number of times.

And, what's with the replacement non-chocolate chip cookies? The replacements look and taste like a bland alternative selected to discourage consumption.

And... don't get me started on the wine selection.

</RANT>
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