FlyerTalk Forums - View Single Post - Emirates flight delay, misconnection and delayed baggage experience
Old May 3, 2011 | 5:50 am
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abhilife2001
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Originally Posted by B747-437B
My questions are :

a) What refunds/compensation, if any, should I seek from Emirates for the flight delay and the baggage delay? We can ask for compensation due to flight and baggage delay but most probably if u r lucky, you will be given some miles .. You can also ask for them to reimburse your CP hotel which you had booked when they did not give you the hotel when they refused STPC as well as the bill for the clothes and other incidental expenses due to delayed baggage ..
b) Should I have been charged the change fee after my original schedule was already disrupted, resulting in significant inconvenience? Absolutely not in my opinion and this should be refunded clearly.
c) Is the situation in Mumbai where passengers who created a nuisance were rewarded ahead of those who remained civil worth complaining about? You may but they will give their own reasons for this and I guess you cannot prove this .. and IMHO, they already had a plane full of pax many of whom would have already missed their onward connections.. so they might as well allow the other flight to go ahead as planned so that they also dont miss their connections.. ofcourse they should have ( and probably did ?) fiill up all vacant seats with those from your flight
d) If I do write to Emirates, what aspect of this situation is the most aggregious and worth agitating about? The dxb experience on arrival, refusal of stpc, levying of change fee is something I would frown about since you are Gold and should be expected to be treated better.. ?
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