This has been my experience also. You give them a copy at check-in. They either tell you to hold onto it until you check-out or else they take the copy and lose it. Then you receive a bill under your door the last morning of your stay. You have been charged for 2 nights, so you head down to the FD (with an extra copy of the cert) to get it straightened out. It takes 10-20 minutes and a couple of associates to figure it out. You stand there wondering if they have ever seen these EEO's before.

There has to be a better way to handle these. In all the times I've used them only once was it processed correctly and my bill under the door showed the correct amount.