Originally Posted by
nova08
Yes sorry, someone with more experience may give better insight, like I said I never bother with hotel vouchers from an airline. Although I thought it was an airline's obligation to put you up somewhere even if it is only some $49/night motel. Or is this just for mechanical cancellations?
They're not obligated to for weather since it's out of their control. That said, it's customary for airlines to take care of their high Elites. UA does it for 1Ks, AA for EXPs, DL for SkyPriority (Gold and up), and so on.
CO, however, does not do this as a matter of policy.