Originally Posted by
Motoro
Speaking from experience at working at a Marriott previously... inventory is NOT automatically closed off and a person typically will do this. If it is a smaller hotel or a very busy hotel that has the person doing multiple duties, they oftentimes get side tracked and don't have time to do this. Ancient system, I know, but have you ever gotten a chance to peek on the other side of the counter? It is not Windows 7/Mac OSX... it literally looks like a DOS screen for full service for most hotels in the states and something barely better for limited service.
technically this is correct...but the system does correctly account for sold/occupied inventory of each room type (yes it's very easy for a hotel to screw it up though too)....while there are situations that would prevent the entire "house" from being cleaned on a given day it is against SOP for all hotel companies and should be an extremely rare situation.....
(FYI - the days of direct MARSHA access are coming to a close....think Hilton R&I type system which is just as complex)