Originally Posted by
AngryMiller
One thing that doesn't often get mentioned is why the airlines lets this happen. Flying has become less pleasant over the recent years. Perhaps the airlines is willing to take a hit due to TSA over having passengers complain about the flights. IOW-after TSA finishes with them anything we, the airlines throws at them, will seem like a minor annoyance.
That is because flyers who have had a bad experience aren't organized or well enough informed to make the most of their complaint. They may file a complaint with TSA, worthless; call or write their Congressman, also worthless; or blog about it, again a worthless effort. By then they have no energy left to complain to the airline.
None of the above parties have a vested interest in fixing this problem. However, the airline relies on flyer revenues to stay alive. They need the money every day, day after day or they go out of business. If we all made this the airlines problem and prevented them from copping out by saying there is nothing they can do, they would get involved and there would be change. They have the lobbying muscle.
But for now, they get a free pass because flyers are letting them off the hook.