<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by holland:
I picked up a car from CLE this week to return to CAK (about 1 hour south). Normally Hertz spit-shines their vehicles, but not this one. I got a grand marquis with TX plates and about 26K miles. When I got in, the first thing I noticed was there was grease all over the radio controls (like someone had been eating fries and adjusting the radio). While programming in some stations, I noticed a few of the buttons were broken -- they stick in once they're pushed, and I had to mess with them a bit to get them "un stuck" so the radio would work.
Then, driving out of the rental lot, when I stepped on the brakes, an empty coke bottle rolled out from under the drivers seat.
Anyone else seen this, when you tell them you're returning it elsewhere? Do they give you the oldest most beat up car they can find to ship off to another location? </font>
There is no reason for you to get an out of state vehicle because your tract was one way! I've rented one ways before and once last year my plane got diverted to CLE cause of weather so I rented a Hertz car to drive up to michigan and return to DTW. I called Gold desk and made the res and had a quick bite at the airport and headed out to the LITTLE rental plaza and had a Crown Vic that had 4600 miles on it. I believe this is a franchise location so they freak when they have to send their own cars away from there own city, but I would have stucked to my guns and said hey I would like to be reassigned. Espically if your PC....
Send an email to hertz customer service, you might find some rewards in doing so.
Good Luck