Originally Posted by
JOUY31
This is the policy enforced by KLM at AMS, not Air France, for non-Elite passengers flying in Y. It is in direct violation of EC 261/2004 regulation. Again, this does not apply to Air France or CDG.
So, then KLM offer a room for Elite or FB Silver/Gold/Platinum at AMS?
I'm surprised that KLM violates such a law, happily.
LH paid me the room at STR, although I live 90 km from STR. I've just started using AF-KLM and I want to know how are the customers treated before the winter arrives
