KLM and hotels for missed connection
I've just read in another thread : "KLM refuses to arrange hotels if you miss a connection (on same ticket) due to weather or ATC". Is that true? One can be stranded at CDG or AMS having to pay a room?
I've never had the experience with AF-KLM, but LH gave me a dinner and a room at the Mövenpick Stuttgart, because my first segment STR-FRA was cancelled due to weather.