Originally Posted by
lotuspad
Ditto. Shot down twice when I called membership rewards. Tried the secure email route and was successful. Many thanks to the OP and the previous posters who encouraged us to try contacting AMEX. These points will definitely come in handy!
For those that sent a secure message...did you all wait to email AFTER you spent the $1000 or did anyone send a secure message after you received the card and activated it? Signed up for the 25K and just got the card but haven't reached the min spend. Don't want to jump the gun too early in asking for a change from 25K to 75K but I also don't want to wait a few weeks and then be denied.....