Originally Posted by
seaduck79
OK, so I went the OLCI route, even though I had done this successfully yesterday. It does show our current seats, and that we are checked in.
However, it makes no sense to this consumer why a website whose function was (in part) to show me a real-time representation of my reservations wouldn't actually talk to the system that holds the reservations. What am I missing here? Does it talk to the AM system when making a reservation? At any other time? If not, how does it ever know when a seat or a flight is available?
It makes no sense to the modern consumer, but keep in mind these systems (SABRE, which AS's system is based on) were designed multiple decades ago. Real-time viewing by customers sitting at home was not something that was even conceivable at that time.