Originally Posted by
Karter
I wrote in about a broken overhead light and non-reclining seat in domestic F (upgraded by CR-1). I was told that they would not compensate me this time because of already being compensated for similar issues in the past.
I felt ashamed of myself for writing in at all, but when I'm used to getting $200 or so for such problems, why wouldn't I write in?
Shame on them for not fixing these issues!
How it reads to me:
You: Your Plane is broken and caused me inconvenience.
UA: Have $200
You: Your plane is still broken and caused further inconvenience.
UA: We already gave you something, so shut up.