Originally Posted by
Gamecock
"How to explain our disease to agents?"
Let's rephrase that.
How to explain our disease to family/friends/counter agents/FAs/CSRs on the phone, etc...?
They don't get it, most won't.
I did have a FA once thank MRersduring sweet deal AA had a couple years ago. She knew what was going on. On the flip side I was checking in for a flight from BOS-LAX-ORD-FRA and the agent looked at me like I had 3 heads. When he asked I shrugged my shoulders and told him I need the miles.
Like was already suggested upstream, just book it on via Kayak or another online service.
Don't forget to throw in immigration agents... had a tough time explaining what I was doing entering Canada for a night once...