Originally Posted by
baliktad
This is not a problem of the new website but rather an indication that the reservation management systems (which are used to buy tickets and pre-select seats) are different from the airport management systems (which are used to assign seats at checkin). When you change your seat during OLCI, that information is not transmitted back to the reservation system, so you will not see your updated seat when looking at the reservation later. Rest assured that the seat you chose during OLCI is assigned to you.
It has been this way for a long time, and I wouldn't expect a website refresh to address the issue.
No, the OLD website handled things like this flawlessly and immediately. I've flown > 200k miles on AS, and I have never seen this happen until today. Whether it interfaces correctly with the AM system or not (though clearly it should) it should at least interface with its own database. On multiple levels, this is a broken website feature.