Flying out of LAX to DFW this afternoon, the GA made an announcement, asking for our patience as he worked with a “new boarding procedure being introduced today for the first time”. He then called First Class, EXP, OneWorld Emerald and uniformed military to board first – in other words, First Class no longer boards alone. He was clearly reading from a script, not making this up on the fly. What happened after that, I have no idea, as I was in F. When boarding was complete, I did overhear the GA speaking with the lead FA, expressing his opinion that this new procedure didn’t speed things up at all. He also said that there are now only four boarding groups.
Anyone else have any experience with this?
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MODERATOR'S NOTE
The new boarding process has now been codified on AA.com: http://www.aa.com/i18n/urls/boarding.jsp
Originally Posted by
WestLA-FF
Link is on front page of AA.com:
Learn More About Changes To Our Boarding Process
http://www.aa.com/i18n/urls/boarding.jsp
"To provide you with an improved experience while boarding our planes, American Airlines has changed the process, reducing congestion and wait times on the jet bridge. To increase boarding efficiency, the overall number of general boarding groups has been condensed as follows:"
Boarding Progression On Flights Departing the U.S. and Canada
Travel within the U.S. on Aircraft with
Two-Class Service
First Class / Uniformed Military / AAdvantage Executive Platinum®
AAdvantage Platinum®
PriorityAAccessSM / Group 1 Boarding
Group 2
Group 3
Group 4
Travel within the U.S. on Aircraft with
Three-Class Service & International Departures
First Class / Uniformed Military
Business Class / AAdvantage Executive Platinum®
AAdvantage Platinum®
PriorityAAccessSM / Group 1 Boarding
Group 2
Group 3
Group 4
Group 1 Boarding
For customers desiring the convenience of boarding ahead of all other General Boarding groups, Group 1 Boarding can still be selected from American's Your ChoiceSM menu of products and service.
dstan
AA Forum Co-Moderator