I have been Preferred Select for over 2 years and I always rent a full size 4 door car. I hardly ever get any type of a "upgrade". They gave me a minivan one time, but I don't consider that an upgrade and they sometimes give me a SUV (a nasty Chevy blazer)also not an upgrade in my book. They have NEVER given me a premimum car and god forbid they give me a caddy....
Avis needs to take better care of their good customers.
The few times I rent from Hertz, they always bump me up a level and I'm just Gold with them....I wish our company would allow me to rent 100% from Hertz....
[This message has been edited by CraigS (edited 10-09-2003).]