I've switched to Hertz where the budget allows for a few reasons related to PS and for a few others in general.

1) Real Upgrades - I'm looking forward to getting Presidents Circle with Hertz and getting the confirmed upgrades. Many colleagues of mine sometimes get Volvos or Jaguars when they rent Full Size. Avis has never upgraded us to the Cadillac, even when I rented premium class.

2) Free Rental Days - After a certain number of rentals, Hertz will send out coupons for a free rental day. That would be nice to use on our vacations, which Avis doesn't provide.

3) In 50+ rentals, I've never had a WSJ as promised from Avis at any location.

Other Hertz:

1) Their cars are usually much more interesting where I rent. I've tried many different sizes and have always received brand new, Corollas, Altima, Maxima, Mazda6, Camrys, Mustang, though usually I get a Taurus. Much more interesting than the Buicks, Malibus, or Saturns at Avis, though less consistent. I did however, manage to get Camrys at the MHT airport from Avis a few times.

2) The Hertz pickup system is more efficient than Avis, in that your name is on the board and the cars are usually in a covered area. Avis at IAH is outside and the driver tells you where your car is. I also don't like them mispronouncing my name in front of everyone.

3) GPS Systems - Neverlost is better than the Avis GPS used at MCO and in SFO and is available almost everywhere. The screen is about 1/2 blocked by the steering wheel and the remote control is in an awkward place.


The only place where I think Avis might be better is at MCO airport since they are in the terminal. We're going to try the off airport Hertz next week to compare though.