Originally Posted by ft101

Going via the Contact Us By Email section on their website got me a quick, pretty reasonable response in less than one hour (see post 92). In the end I'd had 3 emails in just over 3 hours as I passed on, or requested, more information. This was with the UK office over a holiday weekend so quite impressive.

It ended up with them having to check with Skywards and I haven't heard anything since so not so good.