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Old Apr 26, 2011 | 12:11 am
  #100  
InkUnderNails
 
Join Date: Feb 2008
Location: Nashville, TN
Programs: WN Nothing and spending the half million points from too many flights, Hilton Diamond
Posts: 8,043
Originally Posted by Bart
Nice try to twist things around.

I want officers to be successful. I don't hold back when they are under my care and try to teach them everything I know that will help them succeed. However, I've realized over time that there is a limit to my efforts. That's just the nature of the beast.

When I have to remediate an officer, I ask myself what went wrong from the time I certified that officer to the circumstances that caused him to come back for remedial training.

Perhaps I was foolish enough to admit this concern so openly. I should have known that perfect people like you have this uncanny ability to get it right every time.

You conveniently ignored my point about seeking ways to resolve this concern by exploring an initiative to strengthen the team bond between trainers and supervisors.

Can the sun set, now, Your Perfectness?
Now, you are attributing things to me that I never said. I never said I was perfect. In fact I am far from it. I said I was held responsible for the times that the people I trained failed in their tasks. And I was. Multiple times. And most of the time I deserved it, but on rare occasions I did not. It did not matter. I was still held responsible. And I took the responsibility.

I used to try to explain to my boss that there was a limit to my abilities. He did not care. If I needed help with my abilities, he would get me the training I needed. He did, several times. One thing that was never permitted was excuses for the failures. There were no excuses, only reasons.

It was a tough work environment, but our goal was continuous improvement and a world class organization. The training and evaluation and retraining never ended. Everyone was constantly working at getting better and getting it right. Those that could not get with the program became former employees fairly quickly.

I also do not care how well you and the trainees or the supervisors and the trainees bond. I want them to do their job and do it right. If that occurs because of an adversarial relationship with management then so be it. Doing the job correctly and consistently, at least from my perspective, is more important than whether they bond with their supervisors.

If a line level worker is bonded to his or her supervisor it might even prevent acceptable remediation.

And for the record, you can turn off the snide, spiteful attitude. I was simply comparing the training I did in a manufacturing operation that had to continuously improve or go out of business to the description of the training process that you described. We did what we had to do in a highly competitive environment. If you have no competition taking your customers and trying to put you out of business, you may be able to do it differently and still be fine.
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