<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by AZ Travels the World:
And because the woman I'm dealing with won't listen, talks right over the top of me and is always just trying to get me off the phone, I have no confidence that lead agent is even getting a clear picture of the situation.
Interestingly, the President's Club thing doesn't appear to be much more than smoke and mirrors.
other than that there is no customer service. I called the President's Club line and asked for someone who could help me with a problem and was told the basic International customer service group is where I have to go; they have no one in the President's Club who deals with member problems. What a way to run a company. 
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again, "avis customer service" is an oxymoron. it really is amazing. aren't there any avis lurkers in this forum that can assist?
[This message has been edited by fly co to see the yanks (edited 05-16-2003).]