FlyerTalk Forums - View Single Post - AC Phone not able to see award inventory
Thread: AC Phone not able to see award inventory
View Single Post
Old Apr 25, 2011 | 10:23 am
  #2  
Ancien Maestro
Suspended
 
Join Date: Jan 2010
Location: Calgary, Alberta
Programs: Hyatt Diamond, Fairmont Platinum, Aeroplan Diamond, HHonors Gold, SPG Gold
Posts: 18,686
Originally Posted by EWRTravelers
Trying to book an upcoming trip using AC miles. According to ANA, CO.com seats are available on certain flights and in the desired class but AC states they are unable too find the same inventory.

I have already done the hang and call another CSR. Has anyone else experienced this lately?
When you mention CO.com, do you mean their pay site inventory, or their loyalty program inventory? Loyalty program inventory from my understanding changes depending on the flight load, and manager's decisions to release more seats.
Ancien Maestro is offline  
Reply