Originally Posted by
sapguy
I'm a newbie on Hyatt GP since I was matched to Diamond late last year (from SPG Platinum), and I have been steadily enjoying my numerous stays at the many Hyatt properties and I must say that I have greatly enjoyed Hyatt.
3. On award stays, can I use one of my 4 suite upgrades to get a suite?
Thanks in advance.
Diamond suite upgrades only work on paid stays, not awards.
"Your Suite Upgrade Awards are available to use on paid room nights at any participating Hyatt hotel or resort worldwide"