I treat the "Select" as I do other elite memberships. If I don't receive my benefits, I ask for it. I am currently in SAN driving an upgraded Caddy. The Avis folks didn't want to upgrade me from my premium,but I did two things to convince them that I should get it. When I arrived at my original car I saw that I was not upgraded. I went to the office and asked if they had any Caddy's available. After they confirmed that they were available for rent, I showed my elite card and asked them to upgrade me for no additional cost. When the manager balked ,I brought out a copy of the Select benefits.It took me about 7 minutes,but for the next 7 days I will be in the Caddy. By the way, I needed to go to the office anyways to apply the $25 "My Avis" coupon. In all, using the famous "D00.." discount and the coupon I'm paying about $28 per day for my car.