<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jabez:
I have been told that one of their major problems is related to Selects who try and book after signing into the Select area. The other is when someone has a defaulted discount code from a renewable membership club.If , for instance, your default code is from Costco or AAA, after a set time (generally a year) the computer rejects you because it doesn't know if you are still a member. Sounds crazy,but this is their explaination. Last week, I was able to book on-line for the first time since the new website was up. Avis manually redid my profile with the "famous "D002807" code as my default.I will book again today and see if all is still okay.</font>
In other words, certain Wizard accounts get disabled for one reason or another? NONE of the CSR's I spoke to even mentioned this possibility! They all just ascribed it to "problems with the website," rather than investigating to see if there is a problem with my individual account.
I have now sent a query via the Avis website to see if that gets any more helpful response.
Kathy