Originally Posted by sanFF

If the cardholder is booked in a group reservation. The agent will also deny
the traveler who has the card and claim "group reservations do not qualify for the bag waiver" Even though this non sense policy is clearly in violation of their own terms they will not back down. I complained all the way to the top
even the corp president who had a minion respond by letter and never backed down. You can read my frustration with this issue in other posts.

The CO policy in writing only excludes the others in the group reservation
not the card holder but they have reinterperted this internally