Originally Posted by
yyzgigi
Nope. A linked itinerary will not allow an upgrade. Needs to start on the same PNR. Only real option for upgrade would be to name your friend on your eUpgrade list.
Linked files are a courtesy to tell the airline you are traveling together and help you find the other passenger details from one locator; they don't create a single file.
Had this yesterday in YWG where I wasn't able to upgrade a colleague travelling with me until I had him added to my list. Was told the same thing by the ckin agent and concierge that unless they are on the same PNR, it is not possible.
I was surprised neither the agent or concierge bothered to assist any further form there and basically told me I was out of luck. A quick call to the SE desk and I was back in the lounge getting the upgrade for my colleague. I found the new concierge in YWG (some old guy) to be rather useless compared to the great service I have previously received in YWG.