Originally Posted by
L4ibsch
On Friday, I was booked in O class on Air China CA930 from NRT to PVG for my return flight of an intra-Asian *A award. At check-in it turns out that the flight does not have first-class service but is a 2-class cabin.
Hmm. I just randomly checked several days in the future on CA930 and they all show only 2 class aircraft. So I have a feeling that whoever issued first class award for you should tell you that CA930 is two class flight and hence you will be in C only. So I hardly see that as a problem of CA.