Originally Posted by
newbluesea
Again as it seems to need repeating a Diamond Special request is guaranteed on the HH T & C ONLY FOR PAID STAYS so your mentioning the fact that paid rooms may be available so it might not be the rack rate is rather irrelevant since one can book those room without making a request correct?
Reward DSRs are not a listed HH benefit
Incorrect. See here:
http://hhonors1.hilton.com/en_US/hh/about/diamond.do
Diamond Reservations Guarantee:
The Diamond Reservations Guarantee allows Diamond members to place a guaranteed reservation at a sold out hotel when made 48 hours prior to arrival, except during Extraordinary Demand Date periods.
48 hour guaranteed room reservations can be made by Diamond members online at HHonors.com by clicking "Reward Stays" or over the phone by calling the Diamond Member desk or the Hilton Reservations and Customer Care office nearest you. These reservations are only applicable to paid stay reservations for all room types and reward stay reservations for standard rooms. For complete details, click here.
(bolding is mine). If you are more than 48 hours out, a reward stay is guaranteed, even for sold out hotels, except for extraordinary demand dates and several "special" properties (listed in the T&C, like the Maldives and Seychelles).