FlyerTalk Forums - View Single Post - Left Stranded at Sheraton Tribeca NYC (Updated information)
Old Apr 20, 2011 | 10:21 am
  #46  
rikramer
 
Join Date: Jun 2009
Programs: AA EXP, UA GS, SPG Plat
Posts: 423
Originally Posted by JFKSFOLAX_friend
OP: When you say: "Assurance that my total charge for the two nights will be the same as had the Sheraton honored my existing reservation"....

I assume that you will be getting a refund from the property.

Assumption: Sheraton reservation $300 per night

$300 x 2 = $600 (original reservation assumption). Mandarin = $800.

So, Element will be free and Sheraton will still have to cut you a check for $200 to make you whole?

Yes, 10K points is weak. Ask for 25K and maybe you can settle at 20K.
You know, I haven;t actually done the math yet. My 'phantom' Sheraton room was a deluxe so the total bill was $899.83. My checkout total last night at the Madarin was $996.09 so you are indeed right. My room tonight should be covered and my company should be credited $96.26. Thank for the heads up!
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