Originally Posted by
pacer142
Beware, though, that if you're not in a local loop unbundled area you'll still need a BT engineer to visit the exchange (unless you already have a dial tone, but in that case you wouldn't need one from BT either - so as the previous owners had the line connected this is odd!). So the wait may be the same.
BT confirmed that there's no need for an engineer visit, and the call centre guy that Mrs Mac spoke to had no idea why there would be a two week wait ('maybe it's something to do with all the bank holidays' was the best he could manage).
Originally Posted by
pacer142
I wouldn't choose a different supplier over a 2 week wait; I'd choose the cheapest or the one you're happy with depending on your preference. Some of the LLU suppliers are atrocious in terms of customer service.
Agreed - the two week wait (and complete inability to explain why) is merely the impetus to find a new supplier. As noted above, I dislike BT anyway.