Ancien Maestro

Late checkout and early check-in at Hawaii properties are subjective as well.. A Platinum member friend.. she booked well in advance at Orchid a late check-out only to be told that she needs to give up the room and move to another room for the late check out. Same thing happened to us 4 years ago at Orchid, where we moved from the suite to a small room for the remainder of the day for late check-out.

Is it just me, or does everyone's card gets timed out around noon and must get another card for the remainder of the late check-out? Seems to happen to us all the time, where we need to get new cards to access the room.. Maybe a computer program incapable of processing late check-out, and must be done manually.