Used the oneworld.com site to book a RTW ticket last night. Validated the ticket without problem, entered the credit card and personal data, but received this message:

"An error occurred during creation of your booking. Please contact your Travel Assistance Desk to check if the booking was successful and to obtain further assistance (9015)"

Can anyone tell me what this is about and what a (9015) is?
Also, who/what is my travel assistance desk and how can they be contacted?

If it helps, my origin is AKL and first flite is AA7315.

Did contact AA and eventually routed to the RTW desk who determined that no booking was made, but could not explain the error message or offer any assistance to straighten out the situation. Did offer to send a query to the Oneworld desk and asked me to call back within an hour for results. Called back, but no response had been received.

Also sent a e-mail query to the contact us listing on the oneworld.com web site. Received the standard immediate reply giving an enquiry number, but no real reply as yet.

Also contacted my credit card issuer, who indicated that a credit verification request from American had been received, but that the dollar amount was listed as zero. Indicated that a reply was sent verifying the card.

Needless to say I am at a complete loss as to what to do. Any comparable experiences or insights?

Assistance is appreciated

Rens