FlyerTalk Forums - View Single Post - Sheraton Suites Market Center Dallas [Master Thread]
Old Mar 22, 2004 | 8:36 pm
  #3  
kindra178
 
Join Date: May 2003
Location: Chicago, Illinois, USA
Posts: 178
They definitely have them. I was just there. That was the best part of my stay. They missed the mark on everything else on numerous occasions. I had to beg for compensation (ie Service Promise). Everything ultimately got resolved, but they do not care for elites one bit.

Quick examples: I was walked when my non-elite co-worker (with no status) was not. I was expected to find my own transportation to the Embassy Suites (not walkable) and only offered 500 points. I could go on but I won't bore everybody.

After I talked to the GM, he did his best to make up for his poor staff. I would try again, only once I personally talked with the GM.
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