Originally Posted by
kendenton
Interesting. I've tried twice now with 2 different csr's and they told me no dice. "Whatever bonus offer you sign up for you are bound to. There is nothing we can do". I expressed my sincere disappointment, and got "sorry to hear that".
I'm not feeling the love for Amex right now.
Did you ask to be transferred to membership rewards? I got the same treatment with the customer service rep.
aap, I'm glad it worked! I'm still really impressed with membership rewards doing what they can to keep customers happy.