Originally Posted by
Victor88
I've been handed one of those €25 coupons that KLM dish out when your bags don't arrive with you. As far as I can tell these cannot be redeemed online, only at a ticketing office. Can anyone confirm this? Thanks.
They can also be redeemed over the phone. You have to tell them that you have a voucher and then they will waive the telephone booking fee. They will however not issue the ticket until you send them the ticket so if you life close to the airport it might be easier to go there, pay for your ticket and get it issued straight away.
Gajan