FlyerTalk Forums - View Single Post - Please Help With Deviant Customer Service Survey.
Old Apr 15, 2011 | 3:37 pm
  #13  
KoKoBuddy
 
Join Date: Feb 2011
Posts: 1,508
To the OP:

The way you get good research is by asking the questions that elicit the answers you want without people realizing they are giving you the answers. That's how you get people to give honest answers.
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