Originally Posted by sfozrhfco

The short answer is that if you think you are confused, the people at Skywards are too. EK continues to make it impossible to guarantee that when one books travel, it is going to be a flex fare. If one segment is saver, the whole ticket gets endorsed as saver and you will get a multitude of answers from Skywards as to how many miles you will actually earn. It has been 16 months now since the implementation of the "new, improved programme" where you earn less and have to spend more to get an award. With improvements like these, you are better off finding a new airline. Until people switch to an airline that provides more transparency and actually trains their employees or contractors to understand their own rules, they will continue to pull this kind of thing. Give your money to another airline and perhaps then somebody at EK will actually pay attention to the customers that give them their profits.