Originally Posted by
kevino
Oh, that's good to know. Thanks!
I could not use my gift card on Sat. 4/9 or 4/10 at the Residence Inn Santa Clarita Valencia. Two experienced clerks could not get it to work though the computer could see I had a balance on the card. And being the weekend, there was no one they could talk to at the gift card desk.
This happened to me too this last weekend! I was able to call the number on the back and got right through. The operator immediately asked me to hand the phone to the desk employee.