Originally Posted by
buck3y3nut
Called them up today as I got another error message saying, "service air-bags". Roadside assistance said that I would have to take the car to GSO and get it replaced. and since my original contract said, "Standard Size - Ford Fusion or similar" that's what they would give me. Am at work right now. They agreed to replace the car if I wanted to, although I dont' think i'm going to get the cadillac anymore... At least I'll be tension free and won't have to worry about losing tire pressure and stuff...
and even though SusanDK's response was encouraging that they do try to give you a comparable car, I think in my case, I'm out of luck. I don't think I can call and say that since I used to double upgrade coupon, I would be able to get another caddy.
but better to be safe and hassle free right?
Thanks for the replies... Is there a tactical way I could speak to roadside assistance again and 'request' them to send me the same vehicle?
I believe, as long as you are firm with them about what you have and what you expect, that they would bring you a similar car, such as another Cadillac, a G37, or a Hyundai Genesis (great car).
Here is the deal that you should be aware of: What do you have to lose by making a jerk out of yourself and demanding that they bring you a new vehicle and that it be comparable? Why do you think that they would not, and should not, honor your coupon? Your RESERVED car class might say "standard size," but your RENTED car lists the particular car you have, and that is what you should get. My suggestion is to stop wringing your hands over it, and demand good service, and if you have to rant/vent to them to get what you should get, then it will be good for your blood pressure to have that release!