FlyerTalk Forums - View Single Post - How Much do you Test the Concierge in High end hotels ?
Old Apr 13, 2011 | 6:57 pm
  #27  
grumbler
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Originally Posted by BENLEE
Not really. It's a matter of where to look in the internet and which websites to look out for. There are many websites from foodies that actually travel and ate at the restaurants and can make the right recommendations. I rather trust that then some random clueless concierge staff that make recommendations based on tips from the restaurants. And from past experience, I have my fair share of incidents whereby concierge recommend the wrong restaurants that were either totally not what I want or were a ripoff. Regardless, they are still useful for doing the errant of calling and making reservation and occasionally get the hard-to-book table like what vuittons said.

p/s : most popular restaurants have also english version in their websites. And even the tokyo metro has english version. So knowing Japanese is not a must to find the way.
Few really good restaurants I have been to in Tokyo have English versions. I agree that like anything else, concierges can be hit or miss (and can be influenced) - but so can the net. There are very very few sites that are consistently reliable for all cities. Anyone rely on Tripadvisor lately

And I am impressed if you can find your way to a particular street address in Tokyo just walking from a nearby Metro - I still get lost (and I go to Japan frequently), and need the Mapia printout.
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