I stayed a few days ago. it took me 45 minutes to check out. She had no idea how to do it. She couldn't get anyone on the phone either. i finally called the back of the card and got someone. I gave her my cell phone and she could process it. I asked her how she did it so I could tell the next one.

I got my points. It processed as a Gift card. I didn't need it to process as a visa this time but this will be a difficulty in the future.

I was at the Jacksonville Springhill suites.