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Old Apr 12, 11, 2:02 pm
Join Date: Mar 2006
Location: Manhattan
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Posts: 1,468
Originally Posted by sbm12 View Post
While I do not doubt that the stats are accurate in terms of being properly calculated given the particular formula that the researchers have chosen to implement, I'd say that the report is mostly garbage. It inappropriately skews certain issues more than its intended goals and manages to ignore that the spread on DOT complaints - an average of .5-2/100,000 passengers on mainline flights - is simply too small a range to actually be useful as a barometer of anything. The metrics for baggage and IDB issues are similarly narrow.

When 17 "incidents" out of 219,000 flight operations can get you labeled as the "least safe" airline out there something is very wrong with the folks assigning blame.
Disagree. You might quible with this or that, but the fact is UA is the meanest airline and this survey confirmed it. So the survey must be doing something right.
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