FlyerTalk Forums - View Single Post - CO passenger needing airport assistance (non-english speaker)
Old Apr 12, 2011 | 9:50 am
  #12  
bologna1767
 
Join Date: Oct 2010
Location: NYC
Programs: UAPlatinum/* gold, United Club, KE 'morning calm'/skyteam elite
Posts: 137
Originally Posted by TMOliver
The advice to provide her with a map is good, and I would go farher to prepare a "cheat sheet" in Spanish to guide her on the way to changing terminals.
I like the cheat sheet idea.... maybe as a mini-itenerary of what she'll need to do that day, and just make sure to include the little details that we would take for granted... something like:

1. check in, go through security, then proceed to your gate number printed on your boarding pass (lest she forget how to figure out what her gate number is)

etc.... with steps about retrieving her luggage, term transfer, looking at monitors, etc
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