<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by VPescado:
William, can you post the marketing partner number for AAA? The platinum concierge was unable to do it without this number. A supervisor was not available, but she contacted some sort of assistance desk who confirmed that she would need the partner number. In all fairness the associate was very friendly and polite even if she was unable to assist me.</font>
...slowly banging head on the desk repeatedly...
There is no marketing partner number. All they have to do is put three letters into the external marketing partners field. Those three letters are "AAA". Then they must find the proper promotion code in the Promotions section of the database. I'm not posting the promotion code here for the whole world to see for obvious reasons, but I was able to sort this out in about five minutes. I am really surprised that the support desk was asking for a marketing partner number, but I can ask.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
[This message has been edited by Starwood Lurker (edited 07-02-2003).]