<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Starwood Lurker:
If you encounter someone who does not know how to do this, ask to speak to their supervisor immediately. If one is not available, get their name and id number and ask that a supervisor call you back.</font>
William, can you post the marketing partner number for AAA? The platinum concierge was unable to do it without this number. A supervisor was not available, but she contacted some sort of assistance desk who confirmed that she would need the partner number. In all fairness the associate was very friendly and polite even if she was unable to assist me.